1 2 3 4 5 6 7
Office Laboratory 生产车间 Production workshop Laboratory Finished product storehouse Raw Material Storehouse Factory
To implement the "quality first, customer first, customer satisfaction," We established customer-centric after-sales service system, our commitment to customers is:
Carefully record the product information for the user to establish after-sales service registration file.
Sales staff supply tracking service for the user, consult the user's comments and suggestions and record.
For the user's comments, requirements and the problem of product, the reception staff will fill out the "customer complaint record form", and feedback to the sales manager who inform the relevant departments to identify the reasons to take appropriate measures to solve.
Sales manager visit the user, fill out the "customer satisfaction survey." from time to time
Provide the use of powder selection reference based on customer needs.
According to the situation of usage, we help user to train the technical backbone, or supply technical support.